Linux VM Agent not ready. Status is Unknown.

Question

Hello there,

I recently restored a vm from backup to a different resource group and the linux agent status status has been "unkown" for some time now.

I understand this happens when a vm in recently created and when a vm is deallocated but mine has been up for a while now.

So far I have tried installing the agent manually but no changes in the status.

az vm extension set --name AzureMonitorLinuxAgent --publisher Microsoft.Azure.Monitor --ids /subscriptions/xxxxxx/resourceGroups/rsg/providers/Microsoft.Compute/virtualMachines/ --enable-auto-upgrade true

What could be the problem?

Answer 1

Hi Jessie,

Welcome to Microsoft Q&A Forum, thank you for posting your query here!

Please install the waagent on the Linux machine so that you can see the agent is ready and online, if it is agent already installed, please restart the waagent, please find the below documents how to install it.

Please refer to these docs on how to install Azure VM agent on Linux: https://learn.microsoft.com/en-us/azure/virtual-machines/extensions/agent-linux#installation

To update the Azure Linux Agent on a VM:
https://learn.microsoft.com/en-us/azure/virtual-machines/extensions/update-linux-agent

Install the Azure Virtual Machine Agent in offline mode:
https://learn.microsoft.com/en-us/azure/virtual-machines/troubleshooting/install-vm-agent-offline

let us know if any help, we will always help as you needed.!