i was receiving the error, when trying to create new Azure accounts and get verification codes.We’re unable to validate your phone number".

Question

i was receiving the error, when trying to create new Azure accounts and get verification codes.We’re unable to validate your phone number". from hyderabad(india)

Answer 1

Yes, Having the same issue trying every possible way to resolve.

Answer 2

It happens that sometimes Azure may restrict verification based on location or IP address due to fraud detection mechanisms.

You can try:

• Use a VPN to connect from a different region to see if the issue persists.
• Ensure that you are using a consistent and trusted network, not public Wi-Fi as they usually carry signatures that arent usually accepted

Answer 3

Hi kmr,
For focused and dedicated assistance with this issue, please file a subscription ticket with our support team. You can submit a (free) support ticket with our Azure subscription support team by creating an Azure support request and selecting Subscription Management as the issue type.

Refer to this FAQ: How do I submit a support request if I can't sign in to the Azure portal?

You can also contact customer service for your country or region.
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