Unable to set up Microsoft Entra ID P2 free trial with an existing Azure subscription

Question

I am trying to activate a Microsoft Entra ID P2 free trial for my company but encountering an error related to phone number verification: "Sorry, we need additional information to verify your identity."

Answer 1

Hi @AlloyDB Omni

Thank you for reaching Microsoft Q&A Forum.

I am sorry to hear that you are having trouble to activate a Microsoft Entra ID P2 free trial.
Based on the error message it seems that you have already used your phone number for free trial can you try using a different phone number to verify your identity.
If you are still unable to verify your identity do let us know by responding in the comments section.

Thanks,

Akhilesh.

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