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I found your post. Funny thing is that I am experiencing the exact same issue for the last week. Frustrating. Were you able to find a solution? Thx
Office Professional Plus 2019 gets hung up opening Word for Mail Merge
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 83%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
James F Forster
0
Reputation points
I am using Microsoft Office Professional Plus 2019 to create labels. I have done this many times in the past. Suddenly when I go to Mail Merge the program gets hung up when it starts to open Word. This has never happened before. I also have Microsoft 365 which I don't really use much. I am wondering if the current problem has something to do with the "try :ew view" feature which I selected when using Office. Now I don't see it any longer. See screen shot attached.
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
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James F Forster 0 Reputation points
2024-12-10T13:01:35.61+00:00 Unfortunately no. I am thinking about trying to export the entire database and save it as a file and then try to reinstall the program. I'm not crazy about the idea, but not sure what else to do.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 82%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGA%3C/text%3E%3C/svg%3E)
Gary Aslett admin 0 Reputation points2024-12-10T02:17:18.2333333+00:00 -
James F Forster 0 Reputation points
2024-12-10T13:02:11.1666667+00:00 Unfortunately no. I am thinking about trying to export the entire database and save it as a file and then try to reinstall the program. I'm not crazy about the idea, but not sure what else to do.
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James F Forster 0 Reputation points
2024-12-10T13:02:38.13+00:00 Unfortunately no. I am thinking about trying to export the entire database and save it as a file and then try to reinstall the program. I'm not crazy about the idea, but not sure what else to do.
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Gary Aslett admin 0 Reputation points
2024-12-10T23:35:25.6433333+00:00 Thank you for the update. I tried by repairing office but this didn't change anything. I'm wondering if it has to do with any recent updates installed.
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James F Forster 0 Reputation points
2024-12-11T12:47:52.5733333+00:00 I have not installed any new updates recently that I can remember. For now, I exported the database to a CSV file and printed labels from there. Not a perfect solution, because the data has to be manipulated quite a bit. Still need to find a solution.
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