AD Sync Issue to resolved

Question

AD Sync Issue to resolved

Timothy Obiajulum Iyamu 1

My Password syncs and the directory stops and vice versa. Sometimes both does not sync even though the AD Sync services is running

Andy David - MVP 160.3K Reputation points MVP Volunteer Moderator

2024-12-06T16:48:10.84+00:00

What version are you running?
RaytheonXie_MSFT 40,496 Reputation points Microsoft External Staff

2024-12-11T07:45:38.65+00:00

Hi @Timothy Obiajulum Iyamu ,

Would you tell me whether your issue has been resolved or have any update? You could accept the answer via the "Accept Answer" button if the answer is helpful.

1 answer

Your answer

Andy David - MVP 160.3K Reputation points MVP Volunteer Moderator

2024-12-06T16:48:10.84+00:00

What version are you running?
RaytheonXie_MSFT 40,496 Reputation points Microsoft External Staff

2024-12-11T07:45:38.65+00:00

Hi @Timothy Obiajulum Iyamu ,

Would you tell me whether your issue has been resolved or have any update? You could accept the answer via the "Accept Answer" button if the answer is helpful.

Answer 1

Abiola Akinbade 30,490 Volunteer Moderator

Hello Timothy Obiajulum Iyamu,

Thanks for your question.

You will need to check the event viewer logs for the password sync logs. See similar here. https://learn.microsoft.com/en-us/microsoft-365/troubleshoot/active-directory/password-synchronization-not-activated?source=recommendations

The above will help you see what is logged on failures. You can further proceed with using the entra connect troubleshooter tool to then assess exactly what is wrong.

You can run the troubleshooter using the steps here and selecting the appropriate case: https://learn.microsoft.com/en-us/entra/identity/hybrid/connect/tshoot-connect-objectsync#run-the-troubleshooting-task-in-the-wizard

If the above don't fix, you can also check if you're using the latest Entra connect version. https://learn.microsoft.com/en-us/entra/identity/hybrid/connect/reference-connect-version-history

You can mark it 'Accept Answer' and 'Upvote' if this helped you

Regards,

Abiola

Raja Pothuraju 47,640 Reputation points Microsoft Employee Moderator

2024-12-09T05:43:43.82+00:00

Hello @Timothy Obiajulum Iyamu.

Just checking in to see if the below answer provided by @Abiola Akinbade helped.

If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.
Raja Pothuraju 47,640 Reputation points Microsoft Employee Moderator

2024-12-10T15:19:12.75+00:00

Hello @Timothy Obiajulum Iyamu,Following up to see if the below suggestion was helpful. And, if you have any further query do let us know.

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AD Sync Issue to resolved

1 answer

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