How do I know who booked the meeting room via Resource Mail ID?

Thameem Ansari 0 Reputation points
2024-12-06T16:27:44.8333333+00:00

I work as a Senior System Engineer at a software solutions company, where we utilize the Microsoft Business Basic Plan. When booking a meeting room via a Resource Mail ID, users can view which rooms are available or occupied. However, the issue arises when some people book a room but don’t use it, preventing others from booking it. Instead of manually checking with everyone about who booked a specific room at a given time, it would be helpful if we could see the name of the person who made the booking. This way, we can directly reach out to them to confirm whether they are using the room or not.

Kindly provide a solution to address this issue or consider this as a request for improvement.

Though this question is already asked, there seems to be no detailed & understandable answer for this question.
These two commands mentioned below are the answers they have provided previous for the same question, please help where we need to execute this & succeed in this issue.

  1. Set-MailboxFolderPermission -Identity RoomName -User Default -AccessRights LimitedDetails 
  2. $calendars = Get-Mailbox -RecipientTypeDetails RoomMailbox | Get-MailboxFolderStatistics -FolderScope Calendar | ? {$.FolderType -eq "Calendar"} | select @{n="Identity"; e={$.Identity.ToString().Replace("",":")}} $calendars | % {Set-MailboxFolderPermission -Identity $_.Identity -User Default -AccessRights LimitedDetails}
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  1. NoOneCan 815 Reputation points
    2024-12-07T11:23:12.24+00:00

    However, the issue arises when some people book a room but don’t use it, preventing others from booking it.

    <<<

    You should use Booking Delegates, Select delegates who can accept or decline booking requests: If this is selected, one of the people you added to the Delegates list will be responsible for accepting or declining meeting requests that are sent to the room mailbox. 

    See https://learn.microsoft.com/en-us/exchange/recipients/room-mailboxes?view=exchserver-2019#change-how-a-room-mailbox-handles-meeting-requests

    1 person found this answer helpful.
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  2. Xintao Qiao-MSFT 5,640 Reputation points Microsoft Vendor
    2024-12-09T04:07:05.4766667+00:00

    Hi, @Thameem Ansari

    As with the above approach, it is a good idea to add yourself as a delegate for the resource mailbox. This way you can review all your scheduled meetings along with their details.

    Or you can try the methods below.

    Manage Room Mailbox with PowerShell - o365info

    How to change resource mailbox calendar settings to show organizer and subject details | Microsoft Community Hub


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".


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