How to enable Basic Mobility and Security in Microsoft Purview

Question

I have an account with an E5 subscription, and after I log it into microsoft 365 on my phone, opening a document says "This account prohibits editing on your device. For accounts with full access, please contact your organization to inquire about a subscription plan." I googled this issue and searched for answers (including documentation in Microsoft learn) that told me to go to https://compliance.microsoft.com/basicmobilityandsecurity and enable Basic Mobility and Security. However, when I opened the URL, it said The compliance portal is retired and redirected me to https://purview.microsoft.com/. I went through the settings and searched for Basic Mobility and Security in the search bar without any luck. I have gone through many settings and searched for Basic Mobility and Security in the search bar without any result. How do I enable Basic Mobility and Security so that I can edit documents on my cell phone?

(Translated using DeepL)

Answer 1

Hi @xxtg666

Greetings & Welcome to Microsoft Q&A forum! Thanks for posting your query!

To enable Basic Mobility and Security in Microsoft 365, you need to follow these steps:

• Sign in to Microsoft 365 with a Directory Writers admin account.
• Go to the Basic Mobility and Security activation page.
• Select "Enable feature."

Please note that it may take some time for Basic Mobility and Security to activate. If the feature is already activated, the option to enable it will not appear.

For additional information, please refer the below documents:

Set up Basic Mobility and Security

Basic Mobility and Security frequently asked questions (FAQs)

I hope this information helps. Please do let us know if you have any further queries.

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