how to add a device in Teams Rooms on Windows under Microsoft Teams admin center?

Question

One of our boardrooms was reimaged, but I cannot find it in the Teams admin center.
How do I add the Teams room to the Teams admin center in Teasm Rooms on Windows?

Answer 1

@Tashiur Rahman

To add a Teams Room to the Teams admin center in Teams Rooms on Windows, you'll need to follow a series of steps to ensure the room system is properly configured and recognized. Here’s a general guide:

1. Prepare the Room System:
   • Ensure the Teams Rooms device is set up and connected to the network.
   • Sign in to the Teams Rooms device with the appropriate credentials.
2. Configure the Teams Room Account:
   • Create a resource account in Microsoft 365/Azure AD for the room. This account should have a mailbox and a Teams license assigned to it.
   • Configure the account with the necessary policies. For example, ensure it has a Meeting Room license and configure any specific policies for meeting rooms.
3. Register the Resource Account:
   • On the Teams Rooms device, open the Microsoft Teams Rooms app.
   • Sign in with the resource account you created. This will register the device with Azure AD.
4. Verify Device Registration:
   • Go to the Teams Admin Center (https://admin.teams.microsoft.com).
   • Navigate to Devices > Teams Rooms to see if the device appears in the list.
5. Configure Settings in the Teams Admin Center:
   • Once the device appears in the Teams Admin Center, you can configure additional settings such as device settings, update policies, and health monitoring.
6. Check for Updates:
   • Ensure the Teams Rooms device is running the latest software updates for Teams Rooms.

If the device doesn’t appear immediately, it could take some time for the registration to propagate. If you continue to have issues, verify network connectivity and ensure there are no firewall or proxy settings blocking the device from communicating with Microsoft services.

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