Offline Uninstall of MS Office 2024 Standard LTSC not working

Question

Hi, I've installed 'Microsoft Office LTSC Standard 2024 64-bit' on Windows 10 system. There are 12 languages that I've installed for the respective languages that we support. Unfortunately I'm unable to perform an uninstall of the Office 2024 offline. I'm trying to uninstall each one from Program & Features (Without internet), but getting the below error. Uninstallation works only when connected to Internet. I've tried disabling Firewall settings, Virus & Threat protection etc. This was working fine few weeks back, I'm seeing this issue recently. Any leads please.

Error message:

Something went wrong

We are unable to add/remove the products you are requesting.

Error code: 30088-44(1610)

Answer 1

Hello,

The error code 30088-44(1610) during an Office uninstallation typically indicates that the Office installer is having trouble with the changes you’re trying to make, possibly due to a network or service interruption. Since you mentioned that the uninstallation is only successful with an active internet connection, it appears that the uninstaller is attempting to reach Microsoft’s servers for some reason.

However, since you want to uninstall Office without an internet connection, here are some steps you can try:

Use the Office Deployment Tool (ODT):

The Office Deployment Tool allows you to download and manipulate Office installations including adding and removing components. You can use the configuration.xml file to specify which products to uninstall. Download the ODT from the Microsoft website, customize your configuration.xml for uninstallation, and then run the tool.

Here’s a basic example of what your configuration.xml might look like for uninstalling:

<Configuration>

<Remove>

<Product ID="Standard2024" >

<Language ID="en-us" />

</Product>

</Remove>

</Configuration>

Use the command line to run the tool with the configuration file:

setup.exe /configure configuration.xml

Manual Removal:

If the Office Deployment Tool does not work, you may need to remove Office manually. This would involve deleting Office files, registry keys, and other related settings. This approach should be taken with caution, as manually editing the registry can cause serious issues if done incorrectly.

Best Regards,

Hania Lian

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Answer 2

Hello, I'm back to this issue again. The above step didn't work, I tried to do it via configuration.xml file using the <Remove> option but didn't work. Just curious to know if you've tried the above yourself, I see this step mentioned in many places but doesn't seem to work. Does Microsoft allow Office2024 offline uninstall at all ? Coz with internet it works seamlessly.