Windows 2022 21h2 error 0x800f0983 updating since November CU KB5046616

Question

Windows server 2022 21h2 giving error 0x800f0983 when installing November CU KB5046616.

Last it updated successfully the October 2024 updates (KB5044099, KB5044281).

The new December CU KB5048654 ends with same error: 0x800f0983

Please advise.

Answer 1

Hello

Thank you for posting in Q&A forum.

Here are some steps you can try to troubleshoot this problem:

1. Run Windows Update Troubleshooter:

• Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters.

• Select Windows Update and run the troubleshooter.

2. Reset Windows Update Components:

• Open Command Prompt as an administrator and run the following commands one by one:

• net stop wuauserv

• net stop cryptSvc

• net stop bits

• net stop msiserver

• ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

• ren C:\Windows\System32\catroot2 catroot2.old

• net start wuauserv

• net start cryptSvc

• net start bits

• net start msiserver

3. Use DISM and SFC Tools:

• Run the following commands in Command Prompt as an administrator:

• DISM /Online /Cleanup-Image /RestoreHealth

• sfc /scannow

4. Manually Install the Update:

• Download the update manually from the Microsoft Update Catalog.

• Install the update using the standalone installer.

5. Check for .NET Framework Issues:

Open Server Manager and go to Add Roles and Features.

Ensure that .NET Framework 4.8 Features and ASP.NET 4.8 are installed and properly configured

6. Review CBS Logs:

Check the CBS (Component-Based Servicing) logs for detailed error messages. The logs are located at C:\Windows\Logs\CBS\CBS.log.

If these steps do not resolve the issue, you may need to perform an in-place upgrade or repair install of Windows Server 2022. This process will reinstall the operating system while keeping your files and applications intact.

I hope the information above is helpful.

If you have any questions or concerns, please feel free to let us know.

Best Regards,

Daisy Zhou

============================================

If the Answer is helpful, please click "Accept Answer" and upvote it.