Unable to Validate Phone Number During Microsoft Azure Sign-In

Question

I am encountering an issue while signing in to Microsoft Azure. During the phone number verification step, I receive the message: "We’re unable to validate your phone number."

Steps I have already tried:

• Re-entering the correct phone number.
• Verifying that my phone number is active and capable of receiving messages.
• Attempting the process on different browsers and devices.

Despite these efforts, the issue persists, and I am unable to complete the sign-in process. Could you please help me resolve this? If further information is needed, I will provide it.

Unfortunately I was also unable to create a ticker to the Azure support because of another error which I am facing from time to time on different Microsoft pages

Answer 1

Hi TejasGaikawad-8755,
For customized support with your problem, you can contact customer support in your country or region. To get targeted assistance, please submit a subscription ticket to our support team. You can create a (free) support request with the Azure subscription support team by selecting Subscription Management as the issue type.

For more information, see this FAQ: How do I create a support request if I cannot sign in to the Azure portal?

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