Windows 10 Internet Printing Protocol

Question

Windows 10 Internet Printing Protocol

Eric0 21

I am trying to figure out why a printer won't add in Windows 10. The printer is shared using IPP. When I click to search for printers Windows finds the printer, but after I click the add button, the button changes to "status unavailable".

Can anyone tell me what the Windows 10 process and/or requirements are for adding an IPP printer? I am not sure how to troubleshoot.

I am sharing the printer using CUPS (common unix printing system) if that matters at all.

Answer 1

Gary Nebbett 5,166

Hello @Eric0 ,

Have you checked the PrintService event log?

By default, only the "Admin" channel is logged; the "Operational" channel logging can be enabled via the Event Viewer user interface.

If the information available in the event viewer does not help, one could try using Event Tracing for Windows (ETW) to trace the "Debug" channel of the PrintService (ETW provider "Microsoft-Windows-PrintService") and the ETW provider "Microsoft-Windows-WebIO" to get an insight into the Internet Printing Protocol interactions between the printer and Windows 10.

Gary

Eric0 21 Reputation points

2020-12-30T19:01:40.827+00:00

Thanks for the info for event tracing of the "Debug" channel, however I think I have discovered what my issue is. When I click the "Add" button after searching for printers, Windows is attempting to use WS-Print rather than IPP. I am using CUPS to share the printer, so WS-Print is not supported naturally.

My hope was to make finding printers easy for employees that bring their own devices. This only seems to be possible for MacOS/iOS and Linux devices that will use IPP to connect to printers they discover. Windows will have to be a manual process only. Sad day.
Gary Nebbett 5,166 Reputation points

2020-12-30T20:03:39.87+00:00

Hello @Eric0 ,

I don't have the infrastructure to reproduce your scenario, but I think that it is too early in your investigations to conclude definitely that the scenario is not supported. Tracing the network interactions between the printer and Windows would offer more certainty. A simple network trace and/or an ETW trace of the Microsoft-Windows-WebIO provider might suffice...

Gary
Eric0 21 Reputation points

2020-12-30T21:09:16.24+00:00

If the printer were on the same network as the clients then adding the printer using the automatic discovery would likely work. Since I'm using a CUPS server to share and advertise the printer, I think that is where the problem lies. If I were to do the steps you provided, adding the printer would be successful.

What I want is to successfully install the printer when the "Add" button is clicked after using the Search button to find printer.

I believe this would work if the CUPS server supported WS-Print.

Answer 2

Hi,
Check to see if the driver is installed.
1.Navigate to the Microsoft Windows Control panel.
2.Click on Devices and Printers.
3.Click on Add a printer on the top left corner or right click to add a printer.
4.Select Add a Network, wireless or Bluetooth printer.
5.Click on “The printer that I want isn’t listed”.
6.Select “select a shared printer by name”.
7.Enter http://ip:port/PrinterOnPrinterName and click on next.
For example, http://xxx.xx.xxx.xxx:port number/printer1
8.The wizard will prompt to select the print driver to use. Select the desired driver then click OK.
Also you could check the steps below.
https://zedt.eu/tech/windows/installing-an-ipp-printer-in-windows-10/
Hope this helps and please help to accept as Answer if the response is useful.
Best Regards,
Carl

Windows 10 Internet Printing Protocol

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