How do I delete entire Azure account & Directory relationship?

Question

I'm starting an Azure DevOps course as a beginner. It asks me to set up a new Azure organisation.

When I login (for the 'first time') and enter my hotmail address, it auto directs me via ABC login page to an existing Azure account with an old @x.org.au work email in the top right account settings, attached to an ABCportal.onmicrosoft directory. They are two unrelated other companies. I haven't had access to that email in 4 years, and at no point did I connect it (knowingly) to anything Azure or ABC. The other owners of that email/org are practically computer illiterate and would have no knowledge what Azure is. The only connection between the x.org.au and ABC is that when I worked for x.org.au, I was interviewed by ABC, 4 yrs ago.

I cannot remove or change the ABC directory. There's no option to delete it, and creating a new one only permits adding another from a list of pre-existing ABC sub-domains.

I cannot remove my x.org.au email, or delete myself from the account. There are no users in the user list. I don't have access to add new ones.

I cannot delete the subscription or un-invite myself from the directory. There are no Subscriptions in the list. I don't have access to add new ones.

I've wiped my browser and search history, cookies and caches, to try to avoid the website redirect from where I enter my hotmail email to where it logs me in to abcportal.onmicrosoft.com as org.au profile.

How do I remove my personal hotmail account from any reference to either of the unrelated companies... x.org.au login account or ABCportal.onmicrosoft directory?

Answer 1

Hi @Mia Pitassi

Thank you for reaching us!

If your account is associate with any other organization, you cannot delete an Entra ID tenant (directory) if it has subscriptions associated with it.
It needs to be deleted your profile in the directory with the help of admin or you can Leave an organization where you have a guest account.
Hope this helps. Do let us know if you any further queries by responding in the comments section.

Thanks,

Akhilesh.

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