My antivirus still works and deletes files even though i have disabled it

Question

i am trying to download a file and it keeps deleting it even after i have turned off my anti virus

Answer 1

Hello,

According to the information you provided, this may be caused by the "Real-time Protection" function being turned on in the "Virus and Threat Protection" in the system.

I suggest you open Windows Security Center > "Virus and Threat Protection" > "Virus and Threat Protection Settings" - Manage Settings. Then turn off "Real-time Protection", add the download location as an exclusion, and finally download the file again.

Best Regards,

Zunhui

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