how to fix the error code 10 in bluetooth hid device?

Question

hi i am sai,

i am having an issue with Bluetooth while connecting my joystick and i saw the error in Bluetooth HID device it is showing the error code 10. what should i do to fix the problem.

Thank you.

Answer 1

Hello,

The error code 10 usually indicates that the device cannot start. Here are some steps you can try to resolve this issue:

1. Restart Your Computer: Sometimes a simple restart can fix the issue.
2. Run the Bluetooth Troubleshooter:
   • Go to Settings > System > Troubleshoot > Other troubleshooters.
   • Select Bluetooth and run the troubleshooter.
3. Update Bluetooth Drivers:
   • Open Device Manager.
   • Expand the Bluetooth section.
   • Right-click on your Bluetooth device and select Update driver.
   • Choose Search automatically for updated driver software.
4. Uninstall and Reinstall the Bluetooth Device:
   • In Device Manager, right-click on your Bluetooth device and select Uninstall device.
   • Restart your computer. Windows should automatically reinstall the driver.
5. Check for Windows Updates:
   • Go to Settings > Update & Security > Windows Update.
   • Check for updates and install any available updates.
6. Check Bluetooth Service:
   • Press Win + R, type services.msc, and press Enter.
   • Find Bluetooth Support Service, right-click it, and select Restart.
   • Ensure the startup type is set to Automatic.

For more details, please refer to this link:

https://support.microsoft.com/en-us/windows/fix-bluetooth-problems-in-windows-723e092f-03fa-858b-5c80-131ec3fba75c

Best Regards,

Hania Lian

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