How to Fix Installation error

Question

Hello there

I downloaded Azure Data Studio on my PC recently and received this message: "This app can't run on your PC, To find a version for your PC, check with the software publisher"

My system PC is specification is: Device name DESKTOP-M419GJH

Processor Intel(R) Core(TM) i5-10210U CPU @ 1.60GHz 2.11 GHz

Installed RAM 16.0 GB (15.8 GB usable)

Device ID B3812289-483E-4E60-B8FD-266212A90772

Product ID 00330-54063-10365-AAOEM

System type 64-bit operating system, x64-based processor

Kindly let me know of it's compatibility with the desktop app, Thank you!!!

Answer 1

Hello,

Thank you for posting in Q&A forum.

According to the Microsoft Official Documentation, your PC meets the requirements for running Azure Data Studio.

REF: https://learn.microsoft.com/en-us/azure-data-studio/download-azure-data-studio?tabs=win-install%2Cwin-user-install%2Credhat-install%2Cwindows-uninstall%2Credhat-uninstall#supported-operating-systems

To further troubleshoot this issue, please kindly try below steps:

1.Download the installer from below Microsoft Official website and install again.

REF:https://learn.microsoft.com/en-us/azure-data-studio/download-azure-data-studio?tabs=win-install%2Cwin-user-install%2Credhat-install%2Cwindows-uninstall%2Credhat-uninstall#download-azure-data-studio

2.Install Azure Data Studio as administrator and see if it helps.

3.Check if dependency .NET Desktop Runtime is installed or not.

4.Disable antivirus or firewall temporarily and give another try on installation.

To help other customers who may be facing the same issue, please don't forget to vote if the reply is helpful.

Best Regards

Zunhui