Forward Emails from Shared mail box

Question

Hello

Please i need your help on this issue.

I would like to forward an email from a Shared mailbox to an internal user and external usr.

How do i go about it.

Answer 1

Hi,

You can follow this link which will explain how to create a rule from Exchange Online : https://learn.microsoft.com/en-us/exchange/security-and-compliance/mail-flow-rules/manage-mail-flow-rules

Sincerely,

Answer 2

You can run the below cmdlet after connecting to Exchange Online PowerShell.

Set-Mailbox -Identity <shared mailbox UPN> -ForwardingAddress <Internal user email> -ForwardingSmtpAddress <External user email>

Answer 3

Hi,@IniobongNkanga-8038

Thanks for posting your question in the Microsoft Q&A forum.

You can set the mail flow rule to forward mail from a shared mailbox to internal and external users.

The test results are as follows:

1.Send an email to a shared mailbox.

2.Both internal and external users receive emails.

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