Previously created Cost Management Export not visible anymore

Erik Post 70

Hi, hopefully anyone can help with this. In Azure Portal, under Cost Management + Billing > Cost Management > Exports a previously created Export is not shown anymore.

The export still exists because when I try to create a new export with the same name, an error is shown stating that the name is already used. Also I can trigger the existing export via the Azure CLI.

It seems to be related to the new experience for defining Exports in Azure Portal?

How can I get the existing export to be visible again?

1 answer

Ashok Gandhi Kotnana 2,500 Reputation points Microsoft Vendor

2025-01-07T13:58:23.0833333+00:00

Hi @Erik Post ,

Welcome to Microsoft Q&A Forum, thank you for posting your query here!

This option might be updated recently, please follow below steps.

On the top Search, please search with Cost exports

Later below screen will appear from here you can create and export the data

let us know if you have any further queries. I’m happy to assist you further.

Please do not forget to "Accept the answer” wherever the information provided helps you, this can be beneficial to other community members.
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Erik Post 70 Reputation points

2025-01-07T14:04:45.1166667+00:00

Hi Ashok, thanks for your reply. The point is that earlier the Export did show up in exactly the view you show. But now it doesn't anymore. So that's why I was looking for a way to get the existing Export shown again.

Ashok Gandhi Kotnana 2,500 Reputation points Microsoft Vendor

2025-01-07T14:12:33.69+00:00

Hi @Erik Post,

Looks strange can you please confirm the below ask so that I can guide you right

Can you able to see Cost Exports name on top yes or no, please share the screenshot

If you can see Cost Exports and does not able to see Export option? Please share the screenshot

Thankyou

Erik Post 70 Reputation points

2025-01-07T14:18:03.9833333+00:00

Hi @Ashok Gandhi Kotnana , yes I am able to see the Cost Exports. See this screenshot (some details omitted due to privacy).

Ashok Gandhi Kotnana 2,500 Reputation points Microsoft Vendor

2025-01-07T14:29:22.27+00:00

Hi @Erik Post,

Lastly, please ensure the scope is set correctly. Double-check the highlighted area below to confirm if it's pointing to the correct subscription and try switching to the appropriate subscription if needed.
If this doesn't work, please let me know i will check on this if their is any alternate way

Thankyou

Erik Post 70 Reputation points

2025-01-07T14:31:17.6866667+00:00

Hi @Ashok Gandhi Kotnana , thanks for your reply. I'm using the correct scope.

Ashok Gandhi Kotnana 2,500 Reputation points Microsoft Vendor

2025-01-07T15:08:59.42+00:00

Hi @Erik Post ,
Please check the below pre requests is this meet.

Prerequisites

Data export is available for various Azure account types, including Enterprise Agreement (EA) and Microsoft Customer Agreement customers. To view the full list of supported account types, see Understand Cost Management data. The following Azure permissions, or scopes, are supported per subscription for data export by user and group. For more information about scopes, see Understand and work with scopes.

Owner - Can create, modify, or delete scheduled exports for a subscription.

Contributor - Can create, modify, or delete their own scheduled exports. Can modify the name of scheduled exports created by others.

Reader - Can schedule exports that they have permission to.

For more information about scopes, including access needed to configure exports for Enterprise Agreement and Microsoft Customer agreement scopes, see Understand and work with scopes.

For more Information Refer: https://learn.microsoft.com/en-us/azure/cost-management-billing/costs/tutorial-export-acm-data?tabs=azure-portal

I have checked all options from my end, If the above doesn't help you I request you to please raise a case with MS below is the link to raise a request this is free of cost.

the support should be able help request/connect to the billing/subscription team to resolve this issue.

https://support.microsoft.com/en-gb/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

Thankyou

Erik Post 70 Reputation points

2025-01-07T16:00:08.5633333+00:00

Thanks for looking into it. I'll indeed take it up with support.

Ashok Gandhi Kotnana 2,500 Reputation points Microsoft Vendor

2025-01-07T16:04:21.2233333+00:00

Hi @Erik Post ,
Thank you for your patience; I kindly request you to take a moment to accept the answer if it helps you any way.

Please do not forget to "Accept the answer” wherever the information provided helps you, this can be beneficial to other community members.

Ashok Gandhi Kotnana 2,500 Reputation points Microsoft Vendor

2025-01-08T14:03:02.15+00:00

Hi @Erik Post ,

Just want to recheck if the above answer helped you, please do accept the answer

Please do not forget to "Accept the answer” wherever the information provided helps you, this can be beneficial to other community members.
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Previously created Cost Management Export not visible anymore

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