Why when someone sends me an email are they getting a bounce back message that it has not went through?

Question

I have been told by several people that when they are emailing me they get a bounce back message saying it did not go through, but I do receive the email. How do I fix his?

Answer 1

Hello,

Here are some steps you can try.

Check Email Rules and Forwarding Settings:

• Open your email client (e.g., Outlook).
• Go to Settings (usually a gear icon).
• Navigate to Mail > Rules and check if there are any rules that might be causing this issue. Remove any unknown or unnecessary rules.

Update Your email app to see if the issue can be resolved.

Best Regards,

Hania Lian

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