Phone number verification error on Azure sign up page.

Question

My account is linked with Github which is verified for Student plan. When i tried to login it with Microsoft Azure from Student plans, microsoft asking me to enter a phone number to verify when i entered my corrrect number microsoft shows me this.

Does anyone have any solution for this?

N:B Also tried AI solutions but not working for me.

Answer 1

Hi @Abu Hurayra,

Welcome to Microsoft Q&A Forum, thank you for posting your query here!

If you have problems with the phone validation in the Azure Account creation process, please take a look here: Identity verification by phone

Here is some additional information:

You can use any phone number for verification as long as it meets the requirements. The phone number that you enter for verification isn't stored as a contact number for the account.

• A Voice-over-IP (VoiP) phone number can't be used for the phone verification process
• Check that your phone can receive calls or SMS messages from a United States-based telephone number.
• Double-check the phone number that you enter, including the country code that you select in the drop-down menu.
• If your phone doesn't receive text messages (SMS), try the Call me option.

Source: No verification text message or phone call

Make sure to select the right country code in the drop-down and enter the phone number without the country code.

One option might be to call Microsoft's Global Support: Global Customer Service phone numbers

let us know if you have any further queries. I’m happy to assist you further.   

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