ISSUES WITH SMS VALIDATION FOR AZURE PORTAL SUBSCRIPTION

Question

Dear Team,

I have issue with subscribing to azure portal. I am unable to validate my phone number. Kindly escalate the case to the Azure Subscription/Account Review team.

Error Message:

"We’re unable to validate your phone number

Phone validation is required to confirm your identity and complete signup.

Reenter your SMS verification code, or try again with a different phone number".

Kindly assist, Note: I have called the South Africa's customer care because I am from Nigeria, their line is not going through.

Thank.

Answer 1

Hi OLUSOLA ADE,
For customized support with your problem, you can contact customer support in your country or region. To get targeted assistance, please submit a subscription ticket to our support team. You can create a (free) support request with the Azure subscription support team by selecting Subscription Management as the issue type.

For more information, see this FAQ: How do I create a support request if I cannot sign in to the Azure portal?

Please don't forget to "Accept answer" and close this thread.