Cannot open link in the one note app

Lyril P 1 Reputation point
2020-12-30T13:28:40.657+00:00

52239-one-note-error.png

I keep getting this error message. The link has the option anyone with the link can edit option checked

OneNote Management
OneNote Management
OneNote: A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.Management: The act or process of organizing, handling, directing or controlling something.
174 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Emily Hua-MSFT 27,551 Reputation points
    2020-12-31T05:53:01.717+00:00

    @Lyril P

    According to the UI of error message, it seems that you use OneNote for Windows 10.

    As tag "office-onenote-client-itpro" focus more on general questions for traditional OneNote (formerly called “OneNote 2016”, “OneNote 2013”) , if you use OneNote for Windows 10, please post the question on the following forum.
    Microsoft Answers forum for OneNote for Windows 10

    Thanks for your understanding.

    I personally suggest you right click the notebooks or sections which used to create links, then copy them to other location for a test.

    Please go to OneDrive Online, check whether these notebooks are are synced correctly.

    • If yes, you may close OneNote for Windows 10, go to Windows settings > Apps > Apps & features > Search OneNote for Windows 10 > Click it and click Advanced options > Repair it.
    • If it still does not work, you may reset it. But please note after doing it, you need to sign your account to sync your notebooks back. So you need to make sure these notebooks stored on OneDrive, otherwise notebooks would be lost.

    If an Answer is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.