Change primary outlook account for user on windows that is not the Administrator

Alan Helton 0 Reputation points
2025-01-10T15:17:49.0733333+00:00

I have an Office 365 account that I believe is exchange. I'm trying to change the primary account. I understand how to do this, however the account is setup under a user that is not the administrator. normally when I change the primary account for a pc that has administrator permissions the data file automatically changes. it did not for this secondary user and when I try to change the default data file I get the message "You do not have sufficient permission to perform this operation on this object...."

any help on how to resolve would be greatly appreciated.

thanks,

Alan

Outlook | Windows | Classic Outlook for Windows | For business
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  1. Joan Hua-MSFT 5,300 Reputation points Microsoft External Staff
    2025-01-13T06:25:27.0833333+00:00

    Hi @Alan Helton

    Welcome to our forum!

    As i know: The primary account is the one that you set up your profile with the first Exchange account you added to your Outlook. You cannot set another account as the primary account (The setting is simply to set it as the default outgoing email address).

    To achieve what you need needs to remove the second one first and add then remove the primary account. After that you can create a new profile with another account making it the primary account. Alternatively, you can simply create a new profile and add a non-admin user's account to make it the primary account.

    Hope it helps.


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