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Microsoft Authentication 2-Factor Cloud Backup Issue Deleted Old Backup How Restore

Umakant Umakant 15 Reputation points
2025-01-11T14:25:50.5733333+00:00

Microsoft Authentication 2-Factor Cloud Backup Issue Deleted Old Backup Microsoft Authentication 2 App , How Restore

"My problem is that before resetting the phone, I had taken a cloud backup of the Microsoft 2-Factor Authentication app. However, after resetting the phone and reinstalling the Microsoft Authentication app, I signed in with the same account, but the backup did not restore.

When I checked the cloud backup in the app, it showed a date of 2025-01-10, but the backup itself was not visible. I then clicked the 'Cloud Backup' button to toggle it off and on, and this action deleted all my old backups.

How can I restore my old backup now?"

Microsoft Security | Microsoft Authenticator
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