Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
How can I save a CoPilot Studio conversation and automate the selected data?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 60%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESU%3C/text%3E%3C/svg%3E)
sanif umatiya
5
Reputation points
I'm developing an IT support Copilot Studio bot that offers step-by-step troubleshooting guidance. If the issue remains unresolved, the bot will save the conversation, including the steps followed and user login details, and automatically email this information.
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Other
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 48%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sayali-MSFT 4,511 Reputation points Microsoft External Staff Moderator2025-01-13T05:27:42.96+00:00 Hello @sanif umatiya,
Thank you for your inquiry about your Teams app development issue! To assist you better, could you please provide the following details?Reproduction Steps: Please share the steps you took to encounter the issue.
Documentation Links: Any specific documentation you followed that relates to your problem.
Teams Client Version: What version of the Teams client are you using?
Code Snippets: Relevant code snippets that illustrate the issue.
This information will help us better understand the situation and provide a more accurate response.
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Sayali-MSFT 4,511 Reputation points Microsoft External Staff Moderator
2025-01-15T11:22:54.05+00:00 Hello @sanif umatiya, Could you kindly provide the above-mentioned input so that we can assist you in resolving your query?
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sanif umatiya 5 Reputation points
2025-01-18T21:58:15.7933333+00:00 Hi @Sayali-MSFT I’m using Microsoft Co-Pilot Studio to create a chatbot. I need help with that. Thanks!
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Sayali-MSFT 4,511 Reputation points Microsoft External Staff Moderator
2025-01-23T08:31:56.5933333+00:00 Could you please refer this document for reference:
1.https://learn.microsoft.com/en-us/microsoft-365-copilot/extensibility/overview-custom-engine-agent?toc=%2Fmicrosoftteams%2Fplatform%2Ftoc.json&bc=%2Fmicrosoftteams%2Fplatform%2Fbreadcrumb%2Ftoc.json
2.https://learn.microsoft.com/en-us/microsoft-copilot-studio/fundamentals-get-started?context=%2Fmicrosoft-365-copilot%2Fextensibility%2Fcontext&tabs=web
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