UnknownTenantID when requesting reports from Graph

Question

I have been pulling a few of the MS 365 Graph reports and my users and groups list, with a registered app. Using my developer account, this was working, as recently as last Thursday, 12/24/2020.

This week, I can still pull users and groups lists, but not the reports. I get the following error, when requesting reports...

HTTP error 404
UnknownError - code: "UnknownTenantId", message: "We do not recognize this tenant ID b45d6a6c-1289-4897-8987-b155bbbd594a. Please double-check the tenant ID and try again."

The app has granted API permissions to

API / Permissions name Type Description
Microsoft Graph (3)
Group.Read.All Application Read all groups
Reports.Read.All Application Read all usage reports
User.Read.All Application Read all users' full profiles

Did permissions change or something else change?

I created a second developer account, just in case it was my account. I get the same error from my new account, when requesting reports.

Thanks!

Answer 1

@Alfredo Revilla - Senior Freelance SWE, SWA, IAM

Here's a fresh response...

 HTTP/1.1 404 Not Found  
 Cache-Control: private  
 Content-Type: application/json  
 request-id: 4d0157be-ae5a-4aaf-9fc1-0af27cc8ae07  
 client-request-id: 4d0157be-ae5a-4aaf-9fc1-0af27cc8ae07  
 x-ms-ags-diagnostic: {"ServerInfo":{"DataCenter":"North Central US","Slice":"SliceC","Ring":"2","ScaleUnit":"000","RoleInstance":"AGSFE_IN_9"}}  
 Strict-Transport-Security: max-age=31536000  
 Date: Thu, 31 Dec 2020 18:48:18 GMT  
 Content-Length: 446  
      
 {  
   "error": {  
     "code": "UnknownError",  
     "message": "{\\"error\\":{\\"code\\":\\"UnknownTenantId\\",\\"message\\":\\"We do not recognize this tenant ID b45d6a6c-1289-4897-8987-b155bbbd594a. Please double-check the tenant ID and try again.\\"}}",  
     "innerError": {  
       "date": "2020-12-31T18:48:18",  
       "request-id": "4d0157be-ae5a-4aaf-9fc1-0af27cc8ae07",  
       "client-request-id": "4d0157be-ae5a-4aaf-9fc1-0af27cc8ae07"  
     }  
   }  
 }  

Thanks!

Answer 2

@Alfredo Revilla - Senior Freelance SWE, SWA, IAM

All my requests use the same Application/Client ID, Directory/Tenant ID and Client Secret. The only difference is the first one requests a report...
https://graph.microsoft.com/v1.0/reports/getOffice365ActivationCounts

...and the second requests a non-report...
https://graph.microsoft.com/v1.0/groups?$select=id,displayName&$orderby=displayName (full response, below)

HTTP/1.1 200 OK  
Cache-Control: private  
Content-Type: application/json;odata.metadata=minimal;odata.streaming=true;IEEE754Compatible=false;charset=utf-8  
request-id: b25907bf-4f55-4a27-ba19-5fa7563c5c4e  
client-request-id: b25907bf-4f55-4a27-ba19-5fa7563c5c4e  
x-ms-ags-diagnostic: {"ServerInfo":{"DataCenter":"North Central US","Slice":"SliceC","Ring":"2","ScaleUnit":"000","RoleInstance":"AGSFE_IN_20"}}  
x-ms-resource-unit: 1  
OData-Version: 4.0  
Strict-Transport-Security: max-age=31536000  
Date: Thu, 31 Dec 2020 21:28:18 GMT  
Content-Length: 399  
  
{"@odata.context":"https://graph.microsoft.com/v1.0/$metadata#groups(id,displayName)","value":[{"id":"a6cf455d-f9fd-4456-b7ff-3ffdef9f7c85","displayName":"All Company"},{"id":"0c1eb50f-8dde-43b5-a893-cf6bbcc395de","displayName":"Contoso Team"},{"id":"19b9285d-c9ef-4df7-a09c-85d2b6c32cd9","displayName":"nagiosdev"},{"id":"98e20d77-7091-4dfd-b281-fe0dabf1a212","displayName":"Team Site with Data"}]}  

Thanks!

Answer 3

I too having this problem, can get users and groups and licenses, but can't get for mail related reports(i.e mailusagedetail) is always return above error as same as "We do not recognize this tenant ID 9d99877c-03b5-4f6a-90d8-0609c9eb5d06. Please double-check the tenant ID and try again" is because of test account?

Answer 4

@Alfredo Revilla - Senior Freelance SWE, SWA, IAM Was this resolved / Did anyone find an answer to this ? I am running into the same issue

Answer 5

hi @Alfredo Revilla - Senior Freelance SWE, SWA, IAM was this resolved? I'm also experiencing the issue atm.