Identity validation fails

Question

I am trying to do add new organization identity and getting the following message.

"Please provide additional document(s) dated within the past 12 months to verify your association with the organization. Examples of verification documents are as follows:"

There is no verification documents described or possibility to upload any files. What are the verification documents and how do I sent them?

Answer 1

When you say add new organization identity, do you mean user identity with a specific organization domain? If so, you will not be able to create a user identity in Entra with a domain name you do not own. Go to Microsoft Entra ID, Custom domain names and follow the instructions to add and verify ownership of the new organization domain. For example, if you are creating new. ******@neworg.com, you need to add neworg.com to your Entra first and verify ownership, typically through creating txt records in the domain to prove control.

Answer 2

Apologies the message isn’t clear. However, the request is failing because you need to use email address that is associated to a legal entity.

 

https://learn.microsoft.com/en-us/azure/trusted-signing/quickstart?tabs=registerrp-portal%2Caccount-portal%2Corgvalidation%2Ccertificateprofile-portal%2Cdeleteresources-portal#tabpanel_3_orgvalidation

 

|Fields|Details| ||| |Organization
Name|For public
identity validation, provide the legal business entity to which the
certificate is issued. For private identity validation, the value defaults to
your Microsoft Entra tenant name.| |Organization Name|For public identity validation, provide the legal business entity to which the certificate is issued. For private identity validation, the value defaults to your Microsoft Entra tenant name.| |(Private Identity Type only) Organizational Unit|Enter the relevant information.| |Website url|Enter the website that belongs to the legal business entity.| |Primary Email|Enter the email address associated with the legal business entity undergoing validation. Part of the Identity Validation process, a verification link is sent to this email address and the link expires in seven days. Ensure that the email address can receive emails(with links) from external email addresses.|