Problem with meeting room list not appearing in Teams Calendar

Question

I set up a Meeting Room Group and the Meeting Rooms within that group using a Powershell command. Below is the Meeting Room Group "서울 본사" that was created and the Meeting Room list "8층 대회의실".

And when I checked the Teams calendar, the Meeting Room Group "서울 본사" is visible, but the Meeting Room list "8층 대회의실" is not visible.

*Note: The meeting room group "서울 본사" is a new group created with Powershell, and the meeting room "8층 대회의실" is one of the conference rooms that existed in the Exchange resource.

If there's anything else I should check here, please let me know.

Answer 1

@Min Kyo Chung

It sounds like you're encountering an issue with visibility of the meeting room list in Microsoft Teams after setting it up using PowerShell. There could be a few reasons why the meeting room list "8층 대회의실" isn't appearing as expected. Here are a few steps you can take to troubleshoot and resolve the issue:

1. Check Room Mailbox: Verify that the room mailbox "8층 대회의실" exists and is correctly set up as a resource mailbox:

   
      Get-Mailbox -RecipientTypeDetails RoomMailbox -Identity "8층 대회의실'"
   
   

2. Ensure Visibility in Address Book: Ensure that the room list and room mailboxes are visible in the address book:

   
      Set-Mailbox -Identity "8층 대회의실" -HiddenFromAddressListsEnabled:$false
   
   

3. Update Teams Cache: Sometimes, changes can take a bit of time to propagate to Microsoft Teams. You can try clearing the Teams cache to force it to reload the settings:
   • Close Microsoft Teams.
   • Navigate to %appdata%\Microsoft\Teams on your computer.
   • Delete the contents of the Cache folder.
   • Restart Microsoft Teams.
4. Use Teams Admin Center: Check in the Teams Admin Center to ensure that the room list and rooms are properly configured:
   • Go to the Microsoft Teams admin center.
   • Navigate to Meetings > Meeting settings.
   • Check the room lists and ensure they are set up correctly.

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