Hii!! my windows server is throwing this error and server gets shut down automatically. Why and how to resolve

Question

hii sometime in my window server this error is throwing "The process C:\Windows\system32\winlogon.exe (MSAPPSERVER3) has initiated the power off of computer MSAPPSERVER3 on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found Reason Code: 0x500ff Shutdown Type: power off" and the server is automatically getting shut down. The incident is very rare but as the server is the production server it is leading a huge impact.

Answer 1

Hello,

This seems to be a known issue and Microsoft is trying to solve it.

Incorrect shutdown reason code - Windows Server | Microsoft Learn

Best Regards,

Hania Lian

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Answer 2

Incorrect shutdown reason code - Windows Server | Microsoft Learn

Even if the reason code is incorrect, a shutdown event is still occurring and that's the root problem.

I was able to recreate that event on a Win10 VM.

I did that by clicking on the power icon on the console logon screen.

You can remove that button by using gpedit.msc

https://www.howtogeek.com/246728/how-to-remove-the-shutdown-button-from-the-windows-login-screen/

Of course, if this is a physical server, whoever did that can always unplug the power cord.