How to stop outlook (new) from deleting emails

Doug Lovett 0 Reputation points
2025-01-15T15:27:50.3133333+00:00

The emails are automatically removed from email accounts.Are they saved somewhere and is there a setting to change to stop this?

Outlook | Windows | Classic Outlook for Windows | For business
{count} votes

1 answer

Sort by: Most helpful
  1. simo-k 11,220 Reputation points Volunteer Moderator
    2025-01-15T16:26:45.61+00:00

    Are you using a POP connection?
    If so, you will no longer be able to view the email once the caching period on the Microsoft cloud side has expired.
    Please use an account with an email service that supports Exchange or IMAP connections.

    <Japanese>
    接続方式はPOP接続でしょうか?
    その場合は、Microsoftのクラウド側でのキャッシュ期間が終了したら閲覧出来なくなります。
    Exchange接続、IMAP接続をサポートしているメールサービスのアカウントを利用して下さい。


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.