Unable to login Azure portal

Amos Nakolo 1 Reputation point
2020-04-05T16:51:37.077+00:00

I recently i restored my phone from a back, i had not enabled Microsoft Authenticator app backup and only had one admin account. I had Two factor authentication setup for use in Microsoft Azure. Now when i sign in to Microsoft Azure portal. It sends the sign in approval request to my phone but I don't receive request anymore, then the login times out. I have Authenticator notification turned on my iPhone and my phone is also included in the security setting to receive alerts. I uninstalled and installed the authentication app maybe that was a big mistake.Any ideas on what to do?

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  1. Dave Patrick 329.1K Reputation points Microsoft MVP
    2020-04-05T18:44:26.117+00:00

    QnA currently supports the products listed in right-hand pane (more to be added) Better to reach out to subject matter experts in dedicated forums over here.

    https://social.technet.microsoft.com/Forums/ie/en-US/home?forum=MicrosoftAuthenticatorApp

    also;

    https://support.microsoft.com/en-us/help/12429

    (please don't forget to mark helpful replies as answer)

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