CAN'T SIGN IN PERSONAL COPILOT

thuyhang 0 Reputation points
2025-01-17T09:47:05.15+00:00

When I opened the Copilot app, the interface "Which Copilot experience are you looking for?" appeared. I selected "Switch to a personal account" and logged in with my personal account, but instead of showing the chat interface with Copilot, it returned to the initial interface.

Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Other
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  1. Sumit 1,246 Reputation points Volunteer Moderator
    2025-01-17T11:45:21.6733333+00:00

    Hi,

    On the webpage, click the Lock icon on the browser's address bar on the left.

    Click Cookies.

    On the popup that opens, remove all cookies one by one, by selecting each cookie and remove the same.

    Reload the page, sign in again using the credentials.

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