SharePoint 2019 - Active Directory Import Not Importing

Question

Currently User Profile Service Application is stuck on starting.

When I view the job history I found this failed:

When I try to manually start the User Profile Service Application it goes to Provisioning.
When I check the services running on the farm it shows this:

Clicking on Fix does not resolve the issue, it just stops the User Profile Service App altogether.

In the Event Viewer I am seeing the following errors every day, multiple times a day:

I'm not sure where to go from here. Any help would be greatly appreciated!

Answer 1

Hi @Amanda Berry,

Try running this Powershell script as an Administrator on your computer. It will attempt to correct the issues for you.

Remove-SPDistributedCacheServiceInstance

#first Delete
$SPFarm = Get-SPFarm
$cacheClusterName = "SPDistributedCacheCluster_" + $SPFarm.Id.ToString()
$cacheClusterManager = [Microsoft.SharePoint.DistributedCaching.Utilities.SPDistributedCacheClusterInfoManager]::Local
$cacheClusterInfo = $cacheClusterManager.GetSPDistributedCacheClusterInfo($cacheClusterName);
$instanceName ="SPDistributedCacheService Name=AppFabricCachingService"
$serviceInstance = Get-SPServiceInstance | ? {($_.Service.Tostring()) -eq $instanceName -and ($_.Server.Name) -eq $env:computername}
if([System.String]::IsNullOrEmpty($cacheClusterInfo.CacheHostsInfoCollection))
{
$serviceInstance.Delete()
}

#then create new

$SPFarm = Get-SPFarm
$cacheClusterName = "SPDistributedCacheCluster_" + $SPFarm.Id.ToString()
$cacheClusterManager = [Microsoft.SharePoint.DistributedCaching.Utilities.SPDistributedCacheClusterInfoManager]::Local
$cacheClusterInfo = $cacheClusterManager.GetSPDistributedCacheClusterInfo($cacheClusterName);
$instanceName ="SPDistributedCacheService Name=AppFabricCachingService"
$serviceInstance = Get-SPServiceInstance | ? {($_.Service.Tostring()) -eq $instanceName -and ($_.Server.Name) -eq $env:computername}
if([System.String]::IsNullOrEmpty($cacheClusterInfo.CacheHostsInfoCollection))
{

Add-SPDistributedCacheServiceInstance
$cacheClusterInfo.CacheHostsInfoCollection
}

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