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How to pay past due bills?

gromm linda 5 Reputation points
2025-01-19T12:21:00.6533333+00:00

Hello. I need help. There is an overdue payment for the invoice Azure. It is blocked. The payment method is active. Billing account and ageement also It says that I should contact support to pay this invoice. When selecting a problem, it gives an FAQ and that's it. Can someone help with the support address, or direct me to resolve the issue. Thanks in advance

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. Andreas Baumgarten 124K Reputation points MVP Volunteer Moderator
    2025-01-19T12:59:07.0366667+00:00

    Hi @gromm linda ,

    to summit a support ticket with Azure support it works like this:

    On the page with the FAQ or "Solutions" you have to click on Return to support request. After this step you should be able to provide additional details and submit the request.

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    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Regards

    Andreas Baumgarten

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