9,707 questions
'Display online status next to name' category is disabled
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송영호
0
Reputation points
Hello
other people used Outlook 2013 wiht skype for business
However, since installing MS teams, all dialog boxes next to the name are displayed offline.
Delete Teams, will be 'Display online status next to name' category is disabled.
(Outlook Options > People > [Online status and photographs])
And Outlook new profile, Office Restoration & Reinstall doesn't solve it.
Is there a way to make Outlook Online dialogs work with Skype again?
Outlook | Windows | Classic Outlook for Windows | For business
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft 365 and Office | Skype for Business | Windows
648 questions
{count} votes
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JimmyYang-MSFT 58,641 Reputation points Microsoft External Staff2025-01-20T09:21:26.4666667+00:00 @송영호
It sounds like you're experiencing an issue where Microsoft's services (Outlook 2013 and Skype for Business) have had their integration disrupted by the installation of Microsoft Teams. Here are some steps you can try to restore the presence functionality between Outlook 2013 and Skype for Business:
- Set Skype for Business as the default IM app:
- Exit both Skype for Business and Microsoft Teams.
- Open Skype for Business.
- Go to the "Options" menu (gear icon) > "Personal".
- Ensure "Make Skype for Business the default IM application for Office programs" is checked.
- Restart Outlook after making this change.
- Modify Registry Key:
- Press
Win + R, typeregeditand press Enter to open the Registry Editor. Please be cautious when making changes in the registry. - Navigate to
HKEY_CURRENT_USER\Software\IM Providers. - Change the value of the
DefaultIMAppkey toLync, which is the identifier for Skype for Business. - Ensure the
UpAndRunningvalue is set to2under theSkype for Businesssubkey.
- Press
- Ensure Correct Settings in Outlook:
- Open Outlook.
- Go to "File" > "Options" > "People".
- Ensure "Display online status next to name" is checked.
- Apply and Ok the changes, then restart Outlook.
- Set Skype for Business as the default IM app:
-
JimmyYang-MSFT 58,641 Reputation points Microsoft External Staff
2025-01-24T09:22:18.9233333+00:00 @송영호
It has been a while, how is everything going?
If you have any update about this issue, please feel free to post back.
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