We can't connect you HTTP 404 error when making Remote Desktop Connection with "Use a web account to sign in to the remote computer" checked

Li, Yiren (Irene) 0 Reputation points
2025-01-20T02:29:10.38+00:00

I need to use security key to login my remote desktop, so I checked "Use a web account to sign in to the remote computer" and wish to login through login.microsoftonline.com.

However, I would see below error when I try to connect. (the same happens if I try to login Outlook)

User's image

Appreciate any help here!

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
4,710 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Karlie Weng 19,121 Reputation points Microsoft Vendor
    2025-01-23T02:54:04.17+00:00

    Hello,

    Check the network connection between your client and login.microsoft.com(endpoint), 404 error means you cannot access the resource. You can check your firewall or vpn.


    If the Answer is helpful, please click "Accept Answer" and upvote it.


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.