Laptop can't connect to corporate wifi, sign-in requirements for device and network are not compatible

Question

Laptop is trying to connect to the corporate wifi but gets an error stating the device and network are not compatible.

Answer 1

Hello,

To resolve this issue, you can try the following steps:

1. Check if the device meets the minimum requirements for connecting to the corporate wifi network. You can contact your IT department for more information on the network requirements.
2. Try forgetting the network and reconnecting to it. To do this, go to Settings > Network & Internet > Wi-Fi, select the network, and click on "Forget". Then, try reconnecting to the network.
3. If the issue persists, you can try updating the device's network drivers. You can download the latest drivers from the manufacturer's website.

Best Regards,

Hania Lian

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