Blob Storage Bandwidth

Question

Blob Storage Bandwidth

Noah Smith 0

I am a Tier 2 ISP with 2 public IP prefixes, and both are experiencing bandwidth issues to Azure. My upstreams see no issue, but Microsoft I cannot get ahold of. I tried reaching out to ioc@microsoft.com, on X, and by ticket.

How can I troubleshoot this issue? I can't even create a support ticket....

Vinod Kumar Reddy Chilupuri 4,190 Reputation points Microsoft External Staff Moderator

2025-01-22T04:32:23.2066667+00:00

Hi @Noah Smith

Welcome to Microsoft Q&A. Thanks for posting your query here.
For better understanding about the issue can, you please tell us more details about the issue.

What type of bandwidth issues are you experiencing (slow transfers, timeouts, packet loss)?
When did the issue start? Has it been consistent or intermittent?
Are all Azure services affected, or is it specific to a region or service? This can help determine if the issue lies within your network or with Azure.

If you are not able to create a support request, please follow the documentation below.
create a support request
Vinod Kumar Reddy Chilupuri 4,190 Reputation points Microsoft External Staff Moderator

2025-01-24T08:38:25.4033333+00:00

Hi @Noah Smith
Just checking to see if the above suggestion helped to solve your query. If you have any further queries, please let us know we are here to help you.
Vinod Kumar Reddy Chilupuri 4,190 Reputation points Microsoft External Staff Moderator

2025-01-27T02:01:52.6866667+00:00

Hi @noah smith

Just checking to see if the above suggestion helped to solve your query. If you have any further queries, please let us know we are here to help you.

1 answer

Your answer

Vinod Kumar Reddy Chilupuri 4,190 Reputation points Microsoft External Staff Moderator

2025-01-22T04:32:23.2066667+00:00

Hi @Noah Smith

Welcome to Microsoft Q&A. Thanks for posting your query here.
For better understanding about the issue can, you please tell us more details about the issue.

What type of bandwidth issues are you experiencing (slow transfers, timeouts, packet loss)?
When did the issue start? Has it been consistent or intermittent?
Are all Azure services affected, or is it specific to a region or service? This can help determine if the issue lies within your network or with Azure.

If you are not able to create a support request, please follow the documentation below.
create a support request
Vinod Kumar Reddy Chilupuri 4,190 Reputation points Microsoft External Staff Moderator

2025-01-24T08:38:25.4033333+00:00

Hi @Noah Smith
Just checking to see if the above suggestion helped to solve your query. If you have any further queries, please let us know we are here to help you.
Vinod Kumar Reddy Chilupuri 4,190 Reputation points Microsoft External Staff Moderator

2025-01-27T02:01:52.6866667+00:00

Hi @noah smith

Just checking to see if the above suggestion helped to solve your query. If you have any further queries, please let us know we are here to help you.

Answer 1

Hi @Noah Smith
Here are some troubleshooting steps that may resolves your issue.

Identify whether the issue is limited to certain services or if it affects all traffic going to Azure. The next step is to check network performance by looking at how your network connections are performing and noting any unusual routing paths or delays. It is also recommended to keep a record of any problems found for further review.

The next step is to work with your service provider and share your observations with them. They may need to look into and fix any configuration or routing problems on their side. Finally, it is suggested to check Azure's Network Troubleshooting Documentation for help with network performance issues and to find common problems.

Kindly inform us whether the issue has been resolved and provide additional details regarding the problem.

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Blob Storage Bandwidth

1 answer

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