Issue with Phone Verification During Azure Sign-Up

Karan Handa 30 Reputation points
2025-01-22T16:26:12.3433333+00:00

Dear Azure Support Team,

I hope this message finds you well. I am currently encountering an issue while trying to sign up for the Azure portal in order to access Azure AI services. During the sign-up process, the platform fails to verify my phone number, and I consistently receive the following error message:

"We’re unable to validate your phone number. Phone validation is required to confirm your identity and complete signup. Please reenter your SMS verification code, or try again with a different phone number."

I have already attempted to use 2-3 different phone numbers, but the issue persists. Additionally, I was unable to create a support ticket for this issue directly through the Azure portal, which made it challenging to reach out for assistance.

I am sharing my concerns here in the hope that you can resolve the issue and assist me in completing my sign-up process. Your support in addressing this matter would be greatly appreciated.

Thank you for your time and attention.

Best regards,
Karandeep Handa
******@outlook.comCapture

Capture2

Not Monitored
Not Monitored
Tag not monitored by Microsoft.
41,893 questions
{count} votes

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.