Outlook new not displaying attachments

hussein kasozi 0 Reputation points
2025-01-22T17:13:33.75+00:00

am using the new Outlook but emails from one specific sender appear as if the attachments are missing/hidden even though they have those attachments which I confirmed in Outlook web and Outlook classic and also the attachments symbol being indicated on the cover of the email but won't be seen in the body.

Note: this user is not blocked and no email rules setup, this is a definitely a view issue or some kind of bug but weird that only happening for one sender and only in the new Outlook.

Anyone know what the possible cause might be?

Outlook
Outlook
A family of Microsoft email and calendar products.
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