How to fix CRITICAL PROCESS DIED on a Windows 11 PC?

tony_stank7 20 Reputation points
2025-01-22T19:40:06.24+00:00

Hello, recently I bought a PC and soon after installing Windows 11 I started getting the same error message whenever I start up my PC - CRITICAL PROCESS DIED. I already tried to search up troubleshooting fixes, and I have tried this:

-Updating Drivers

-Running a system file checker

-Checking for updates

-Disconnecting all external devices eg my headset, mouse etc

Problem still occurring and I'm very stuck. Any help would be greatly appreciated.

Windows
Windows
A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
5,771 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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Accepted answer
  1. Daisy Zhou 28,821 Reputation points Microsoft Vendor
    2025-01-24T07:28:02.8033333+00:00

    Hello

    Thank you for posting in Q&A forum.

    Since you've already tried several common troubleshooting steps, here are a few more advanced methods you can try:

    1. Boot your PC into Safe Mode to see if the issue persists. If it doesn't, it might indicate a problem with a driver or software that loads during a normal boot.
    2. Perform a clean boot to help identify if a background program is causing the issue.
    3. Run a full system scan using Windows Defender or any other reputable antivirus software to ensure that malware isn't causing the issue.
    4. Use the chkdsk command to check for and repair any issues with your hard drive:
              chkdsk /f /r
      
    5. If the issue started recently, you might be able to resolve it by restoring your system to a previous state using System Restore.
    6. As a last resort, consider performing a clean installation of Windows 11. Make sure to back up your important data before doing this.

    I hope the information above is helpful.

    If you have any questions or concerns, please feel free to let us know.

    Best Regards,

    Daisy Zhou

    ============================================

    If the Answer is helpful, please click "Accept Answer" and upvote it.


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