enable chat function for anonymous users

Question

How can I enable Unverified users in my teams meetings to use the chat?

Answer 1

@UtauyoNASE

To allow unverified users (guests) to use the chat in Microsoft Teams meetings, you'll need to make sure that guest access is enabled and properly configured in your Teams admin settings. Here are the steps to do this:

1. Enable Guest Access:
   • Open the Microsoft Teams admin center.
   • Go to Org-wide settings and then select Guest access.
   • Toggle the switch to On to allow guest access in Teams.
   • Configure other settings as needed. Ensure that the options "Allow guest access in Teams" and "Allow guest to use the chat" are enabled.
2. Meeting Policies for Guests:
   • In the Microsoft Teams admin center, go to Meetings and then Meeting policies.
   • Either choose the Global (Org-wide default) policy or create a new custom policy.
   • Under the chosen policy, ensure that the "Allow chat in meetings" setting is turned on.
3. Manage External Access:
   • Go to Org-wide settings and select External access.
   • Make sure external domains are allowed if you want users from outside your organization to join your Teams meetings.
4. Verify Settings for Specific Teams:
   • Sometimes, individual team settings might also restrict guest access. Go to the specific Teams and Channels, click on "Manage Team," then "Settings," and check the guest permissions there.

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