Random reboots

Question

Hello,

My machine has been randomly rebooting from the first week I built the machine, which has been going on for four years now. I've tried changing the power settings, making sure the CPU isn't maxed out, fast boot off, I replaced the motherboard and switched out the UPS but this is still happening.

I've seen a lot of Kernel-Power Event ID 41s in the Event Viewer, and ran windbg on a dump. This is the output from running !errrec on the specified address of the nt!_WHEA_ERROR_RECORD structure, and I'm not sure where to go from here

Common Platform Error Record @ ffffce0705bd1028
-------------------------------------------------------------------------------
Record Id     : 01db63ed1a5e4e0b
Severity      : Fatal (1)
Length        : 298
Creator       : {57217c8d-5e66-44fb-8033-9b74cacedf5b}
Notify Type   : {0033f803-2e70-4e88-992c-6f26daf3db7a}
Timestamp     : 1/21/2025 4:29:40 (UTC)
Platform Id   : {83c1603c-1552-48a7-87d1-14d9467d7765}
Platform Id   : {00000000-0000-0000-0000-000000000000}
Flags         : 0x00000008

===============================================================================
Section 0     : {00000000-0000-0000-0000-000000000000}
-------------------------------------------------------------------------------
Descriptor    @ ffffce0705bd10a8
Section       @ ffffce0705bd10f0
Offset        : 200
Length        : 98
Flags         : 0x00000001 Primary
Severity      : Fatal
FRU Text      : 

*** Unknown section format ***

Answer 1

Hello,

Check the Event ID 41 detaile information in event log.

Event ID 41 The system has rebooted without cleanly shutting down first - Windows Client | Microsoft Learn

Meanwhile you could try to check for update, if any security update could be found, install it to check.

Best Regards,

Hania Lian

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