How to purchase Microsoft windows server per incident support from Microsoft

Question

our customer wants to purchase a Microsoft support break and fix per incident for windows server 2022 operating system, from where we can get pricing and whether this support can be transacted through partner, or it needs to by direct with Microsoft

Answer 1

Hello,

Thank you for posting in Microsoft Q&A.

Based on the description, I understand your question is related to Microsoft per incident support.

The Microsoft Professional Support (pay-per-incident) pricing may differ due to different locations, so it is recommended to contact your local Microsoft support line for details:

https://support.microsoft.com/en-us/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

Whether this support can be transacted through partner may need to be confirmed by the partner and your service contract. Here is a FAQ link related to Microsoft Professional Support (pay-per-incident) for your reference:

https://support.microsoft.com/en-us/topic/microsoft-professional-support-pay-per-incident-faq-575821bc-17bb-7484-4935-334c5437639f

Have a nice day.

Best Regards,

Molly

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