My computer is throwing a code 80072EFE when I try to do a manual or an automatic update, any idea what that could be or how I can override or fix this?

Freak Girl 0 Reputation points
2025-01-23T17:53:37.02+00:00

I can't update my window automatically or manually. When I try to update it, it throws a code 80072EFE and says Windows update encountered an unknown error. Can anyone help me identify this code and possibly fix or override it?

Windows
Windows
A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
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  1. Molly Lu 1,021 Reputation points Microsoft Vendor
    2025-01-24T03:08:37.9833333+00:00

    Hello,

    Thank you for posting in Microsoft Q&A.

    Based on the description, I understand your question is related to update.

    Firstly please check if the Network connection is fine, try reconnecting to Internet and try update again.

    Run below commands to help fix update issue:

    net stop wuauserv
    net stop cryptsvc
    net stop bits
    net stop msiserver 
    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    ren C: \Windows\System32\catroot2 Catroot2.old
    net start wuauserv 
    net start cryptsvc
    net start bits
    net start msiserver
    

    Close Command Prompt and reboot your PC.

    Have a nice day.

    Best Regards,

    Molly

    ============================================

    If the Answer is helpful, please click "Accept Answer" and upvote it

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