25,080 questions
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Check Microsoft account status and two-factor authentication settings.
Reinstall the App and Reset the Password.
How unlock my Authentication
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Caleb MBI
10
Reputation points
Hallo all,
It is impossible for me to enter my authentication app with my email (
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Authenticator
9,261 questions
{count} votes
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Goutam Pratti 6,170 Reputation points Microsoft External Staff Moderator2025-01-24T22:35:34.28+00:00 Hello @Caleb MBI ,
Thank you for Reaching out Microsoft Q&A.
"Could you elaborate on the issue you're facing and provide any error screenshots to help with better troubleshooting?
Regards,
Goutam Pratti. -
Goutam Pratti 6,170 Reputation points Microsoft External Staff Moderator
2025-01-27T21:26:56.4633333+00:00 Hello @Caleb MBI ,
We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
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Goutam Pratti 6,170 Reputation points Microsoft External Staff Moderator
2025-01-28T23:06:03.5233333+00:00 Hello @Caleb MBI ,
We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
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