"Error: 'Azure has not provided the response due to a content filter being triggered' When Passing Japanese Text to GPT-4 Model in Azure OpenAI"

Aparna 0 Reputation points
2025-01-24T11:24:51.3033333+00:00

I am getting error "Azure has not provided the response due to a content filter being triggered" when i am passing japanese text "コンプレッション・リングは、シリンダ壁面とピストンとの間の気密を保つ働きと、燃焼によりピストンが受ける熱をシリンダに伝える役目をしている。" to the user prompt when using azure open ai with model gpt 4o. And i can not change the japanese text giving as a input.

Azure OpenAI Service
Azure OpenAI Service
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
3,650 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. SriLakshmi C 2,640 Reputation points Microsoft Vendor
    2025-01-24T20:00:24.5466667+00:00

    Hello Aparna,

    Greetings and Welcome to Microsoft Q&A! Thanks for posting the question.

    I understand that you're getting an error from Azure OpenAI's content filter when sending a specific Japanese text to the GPT-4 model.

    I attempted to reproduce the issue in my environment, and it is working correctly for me. Here is the screenshot,

    User's image

    The issue could be due to environment and region differences, as Azure regions may have varying content moderation rules. Testing in another region might help identify discrepancies.

    API configuration differences in model versions or deployment settings could cause inconsistencies.

    Content filtering settings in the your environment may trigger the issue, and reviewing content filtering logs can provide clarity.

    Also, consider this,

    • Content validation to ensure the input adheres to expected standards and doesn't trigger unintended filters.
    • Leverage content moderation tools to identify and resolve potentially problematic content before submission to the API.
    • Consider using alternate APIs for content preprocessing, such as translation or simplification services, to refine the input without altering its meaning.
    • Implementing segmentation and chunking can help break down large or complex inputs into manageable parts, reducing the likelihood of triggering content filters and ensuring smoother processing.

    Kindly refer this Content filtering.

    I Hope this helps. Do let me know if you have any further queries.


    If the response helped, please do click Accept Answer and Yes for was this answer helpful.

    Thank you!


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.