We are unable to validate the phone number .

Question

We are unable to validate the phone number . I have given the correct phone number multiple times but still the phone number is not getting verified? I have tried from phone also but still it is showing the same problem

Answer 1

Hi SOUMILI DAS

Here are some of the Phone Number Requirements: Ensure that the phone number you are using for verification meets the necessary requirements.

• Note that Voice-over-IP (VoIP) numbers cannot be used for this process.
• Make sure your phone can receive calls or SMS messages from a United States-based number,
• Double-check the phone number you entered, including the correct country code. For example, if you are entering the India number, use the country code as +91
• Try a Different Number: If possible, try using a different phone number to see if the issue persists.
• Clear Browser Cache: Clear your browser's cache and cookies, then retry the signup process.

If you continue experiencing the issues, contact Microsoft Support directly. You can find the customer service phone numbers specific to your country here: Global Customer Service Phone Numbers. They will create a support ticket and escalate your case to the Azure Subscription/Account Review team. Alternatively, you can create a support ticket through the Azure portal by following these instructions: Create Azure Support Request. If you have access to a different tenant, you can also create a support ticket from there.

Hope this helps.

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