updated to win 11 pro from win 10 pro and ran all updates. now get a driver cannot load amsdx.sys

Question

I have never used any malware software or got the core security turned on. Can someone tell me how to cure this problem. Lots of info when i google it however nothing seems to work. Looks like Microsoft have increased security and it's now highlighting a file that i suspect is not used.

Complete Message displayed on boot up:

! Program Compatibility Assistant

A driver cannot load on this device

Driver: amsdk.sys

If i cancel the message the computer seems to work perfectly well!

Answer 1

Hello,

If the computer is running normally, then this drive may not be necessary.

Disable the message on startup:

If this message has no effect on your usage, you can simply ignore it. But if you find it annoying to see this message every time you launch it, you can consider disabling the Program Compatibility Assistant.

Go to Control Panel -> Programs -> Programs and Features -> Enable or Disable Windows Features, find the Program Compatibility Assistant, and turn it off.

To update the drivers:

Try to update the relevant hardware drivers, especially if the amsdk.sys is related to specific hardware. You can visit the hardware manufacturer's official website to find the latest drivers and install them

It seems that driver amsdk.sys associated with Zemana AntiMalware Portable. Since the software is not a part of the Windows operating system

Best Regards,

Hania Lian

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