Hi,
You can try the following steps to resolve this issue with your Bose Bluetooth speaker:
- Run Bluetooth and Audio Troubleshooters:
- Go to
Settings > System > Troubleshoot > Other troubleshooters
. - Run the Bluetooth troubleshooter and follow the prompts.
- Run the Playing Audio troubleshooter and follow the prompts.
- Go to
- Reset Bluetooth Adapter:
- Open Device Manager, expand the Bluetooth section, right-click on your Bluetooth adapter, and select "Uninstall device".
- Restart your computer to let Windows reinstall the Bluetooth adapter automatically.
- Remove and Re-Pair the Device:
- Go to
Settings > Bluetooth & devices
. - Find your Bose speaker in the list of paired devices, click on it, and select "Remove device".
- Put your Bose speaker in pairing mode and try adding it again by clicking "Add device" and selecting "Bluetooth".
- Go to
- Check Bluetooth Services:
- Press
Win + R
, typeservices.msc
, and press Enter. - Ensure that the following services are set to "Automatic" and are running:
- Bluetooth Audio Gateway Service
- Bluetooth Support Service
- Bluetooth User Support Service
- Press
Best Regards,
Ian Xue
If the Answer is helpful, please click "Accept Answer" and upvote it.